How we work

The line between the advice and the build, and where it is drawn

A firm that sells advice and also sells builds has an obvious problem: the advice is worth nothing if everyone already knows how it ends.

On the build side

Four gates, and you hold the exit at every one

  1. 1Scoping callCosts nothing
  2. 2See it workingBefore more money moves
  3. 3Stop anywhereKeep everything
  4. 4We stay if you want usCancel any time
Every stage is a priced stopping point, and what it produced is yours.
Fixed price in writing before work starts Your effort quoted up front, in hours Fixed quote for a catalogue tool: same or next day Care plans optional, priced on the catalogue Sprint fee-back: half the fee (A$3,750) back if the ledger does not reach A$7,500 a year

The AI, plainly

Where AI does the work, and where it never does

AI does the production. Senior people spend their hours on the judgement. That's why the prices on this site look the way they do, and the hour caps in the engagement letter let you check.

How the work is produced

The split

Stated plainly
The measurement, and the first draftsAI, senior-directed
The production work of a build: code, assembly, testsAI, senior-directed
Which friction points matter, and every verdictA principal
The price and the scope you signA principal, in writing
Every line that shipsA named human accountable
Model training on your dataNever

If a firm won't tell you which of its hours are human, ask why. Ours are capped in the engagement letter, so you can check.

Data and security

Built by security people, which shows in the boring places

Access is least-privilege, revoked at the end of the engagement rather than when somebody remembers. Nobody buys on this. It matters on the day something goes wrong.

What this means in practice

Where your data sitsAU and NZ
Model training on your dataNever
Access modelLeast privilege
Access after handoverRevoked
File transferSecure share
Ownership of code and dataYours, in writing