The practice · the whole operating loop

Operations Redesign

For firms of fifty staff and up, where the pain spans several processes and nobody can see the whole loop.

The thirty minutes ends with a one-page read: worth doing or not, and what proving it would take.

How the engagement runs

Five stages, sixty to eighty senior hours

The same four moves as the sprint, run across several processes. It also reaches what one process on its own cannot show you: where the frictions compound, and which fix has to go first so the rest are not re-done.

1

Intake

What tools exist, what flows between them, where the spreadsheets hide. Volume and cost data pulled once for every process.

12 hours
2

Map and measure

Sprint stages one and two per process, at roughly eight hours each now the intake is shared.

24–40 hours
3

Cross-process redesign

Where one fix clears three ledgers, and in what order. Options costed at catalogue prices.

12–16 hours
4

Exec verdict workshop

Half a day with the leadership team: contest the roadmap, land the ninety-day plan.

8 hours
5

Buffer

Overruns, follow-up questions, write-up.

4 hours
Fixed · three to four weeks · three to five processes

Operations Redesign

$15,000–20,000
  • Three to five processes, agreed at the exec fit call
  • Sixty to eighty senior hours, capped in the engagement letter
  • Everything the sprint produces, once per process: maps, ledgers, verdict sheets
  • An operating loop map: how the processes actually connect
  • A sequenced, costed roadmap saying which fix goes first and why
  • A decision pack and ninety-day plan, landed in a half-day workshop
  • Scoped build briefs anyone could quote from, for any build verdicts
Why the price is a bandThe range tracks how many processes are in scope and the state of your data. Where it lands is agreed in writing at the fit call and does not move afterwards.
  • SuitsFifty staff and up, several processes each costing something
  • Start smaller if you canOne obvious process? The Redesign Sprint answers it for $7,500
  • Out of scope, in writingImplementation, advisory, org design, headcount review