CyberCraft Find out if it's worth doing

The practice · one process · two weeks

The Redesign Sprint

A dollar figure on every friction point in one process, and a verdict on each. $7,500 fixed.

Less than $7,500 a year of friction found? Half the fee comes back. Terms below.

How the fortnight runs

Four moves, and the hours each one gets

The hour budget is published because it is the price.

Map8 hrs
Measure6 hrs
Redesign8 hrs
Verdict5 hrs
Buffer3 hrs
Thirty capped senior hours, drawn to scale. Map the process with the people who actually run it, workarounds and all. Measure each step in your own numbers. Redesign against the published prices. Then a verdict session where we agree what happens in the first ninety days.

Twenty-seven across the four moves plus three of buffer: thirty, capped in the engagement letter.

What $7,500 buys

Fixed · two weeks

Redesign Sprint

$7,500
  • One process end to end, chosen at the fit call
  • An as-run map, workarounds registered not tidied away
  • A ranked friction ledger, in dollars a year
  • A verdict sheet per fix: change it, buy, build, or leave alone
  • A decision pack and ninety-day plan
  • A scoped build brief, only if a build verdict lands

Thirty hours of senior time at $250 an hour is $7,500.

Nothing else is in the price. AI does the measurement and the first drafts, which is how thirty hours of senior time covers a whole process.

In our experience the cheaper diagnostics here are staffed by juniors, or priced as bait for the build behind them.

Firms of twenty people up Two sessions, about five hours Out of scope, in writing: implementation, advisory, org design, headcount review
Engagement letter · clause 9

The fee-back test

Terms
Applies toThe Redesign Sprint only
The testDoes the ranked friction ledger reach A$7,500 a year? Reaching it passes.
Measured inYour figures, not ours
If it does notA$3,750 refunded — half the fee
Either way you keepThe map, the ledger and every verdict sheet

That is a low bar, and it is meant to be. It is the fee itself: if a fortnight on one process cannot find what the fortnight cost you, we should not have sold it to you.

Not a discount. The fee is unchanged and is never credited against a build, which would make the diagnostic a sales cost.

What you walk away with

One page per fix: the cost, the payback in your numbers, the first step. Three sheets from an illustrative sprint:

Look at the third tab first. Anyone can tell you to buy something.

Verdict sheet · 3 of 7

Re-keying between the job system and Xero

Illustrative format
Hours lost weekly, four staff6.5 hrs
Cost a year, loaded rate$21,400
Fix: one-way bridge, catalogue price$15,000
Payback8 months
Verdict · build Change the process this month; bridge in the new financial year.
Verdict sheet · 5 of 7

Quote approvals queue behind one director

Illustrative format
Hours chasing sign-off, two staff3.0 hrs
Cost a year, loaded rate$6,200
Fix: approvals in a quoting tool$10,000
Payback19 months
Verdict · change the process Raise the approval threshold to $2,000 this week. The tool does not earn its keep here.
Verdict sheet · 7 of 7

Manual check of invoices before they send

Illustrative format
Hours checking, one senior, weekly1.5 hrs
Cost a year, loaded rate$5,900
Option: automated validation$10,000
Paybacknone while the check out-earns it
Verdict · leave it alone The check costs less than the errors it catches.

Sometimes the workaround is the cheapest control you own, and saying so costs us the fix we would otherwise have quoted.

Before you spend anything

Not sure which process? That is the first thing the call is for.

Name it if you can. If you cannot, describe what the bad weeks look like and we will work out together which process is costing you the most. Either way the thirty minutes ends with a one-page read on whether two weeks on it is worth $7,500, yours whether or not you engage us.

Find out if it's worth doing